Job Summary
The Manager, Medical Records is required to direct, plan and coordinate the activities of the Health Records Units across Primary, Secondary and Tertiary Heath Care Facilities in the Tobago Regional Health Authority and to provide advice and support to Senior Management decisions affecting Health Records.
Primary Duties and Responsibilities
- Leads the establishment of policies, procedures and standards for Heath Records Units. These policies and procedures should be in keeping with the directions set by the National Health Records Committee.
- Monitors the Health Records System for compliance and quality improvement through the verification of the completeness, accuracy and entry of Medical Records into the Authority’s Computerized Data Management Systems.
- Establishes and monitors standards of performance among all subordinates and ensures that standards are being met consistently.
- Develops an on-going heath records plan and comprehensive annual budgets that reflect departmental needs based on external and internal environments and the application of cost-effective management.
- Interacts with other Departments within the hospital to ensure quality and completeness of patient medical records.
- Ensures the establishment of a Regional Health Records Committee and works in partnership with other Regional Managers – Corporate and Clinical.
- Develops mechanism/systems to ensure patient information is captured, coded and stored to facilitate quality patient care to maintain confidentiality and to contribute to the development of statistical data for Programme Evaluation and Fiscal Management.
- Works with other Regional Health Authorities to identify and develop common reporting elements and formats.
- Ensures monitoring systems are in place to carry out periodic Health Records Audit.
Qualifications and Experience
- Bachelor’s Degree in Health Records Science/Administration and five (5) years’ experience at a management level OR a Bachelor’s Degree in Records Management and five (5) years at the Management level in the Health Records area OR a combination of training in Health Records and any relevant training in Management.
Knowledge, Skills and Abilities
- The incumbent should possess well-developed theoretical and practical knowledge of Health Records Management principles and practices.
- ICD-10 coding
- Strong statistical skills, policy formulation and strong communication and interpersonal skills.
- A thorough understanding of the institutional, governmental and regulatory framework in which the Authority and the Health Sector Management operates.
- A sound appreciation of approved strategic and operational objectives, initiatives, policies and procedures.
- Knowledge of Health Information Management Services.
- Ability to handle difficult situations involving patients, physicians or others in a professional manner.
- Ability to interpret Medical Records Departmental Policies and Procedures and apply them in specific situations.