Ministry of Social Development and Family Services in Trinidad and Tobago is hiring a Team Lead Investigation on Caribjob today.
More details about this job are below:
The holder of this position reports to the Head ICU and will be responsible for planning and executing the work of investigation section as assigned. As the leader of the team he or she manages the daily conduct of all investigations in accordance with policies and procedures developed by the Head Investigation and Compliance Unit.
Mandatory participation at review meetings of the progress of the Investigation Team is required and participation in ongoing training and workshops as required. An ability to apply robust monitoring and assessment skills of the quality of information and data during collection to support and ensure quality and superior performance of the investigative staff.
Continuous quality improvement ability as well as excellent time management in planning to meet timelines. Resourceful professionalism and integrity in the discharge of the duties of Investigator and identification of current and projected needs of the investigation department to ensure that timelines are met and processes are successful.
Key and Critical Responsibilities
- Oversees the conduct of all investigations as part of the Operational Plans of the Unit.
- Develops a Strategic Work plan to achieve the outcomes of all investigations.
- Schedules investigations.
- Supervises and guides the group of Investigators in the performance of their duties.
- Supports the professional conduct of the staff in the achievement of the objectives of the Unit.
- Supervises the preparation of reports and other documents for final presentation.
- Ensures the delivery of assignments are goal oriented and aligned with the mandate of the Ministry and focused on its clients.
- Prevents mismanagement and avert risks using root cause analyses and strategic interventions when planning and discharging the duties associated with an investigation.Key Competency
- A working knowledge of social programmes offered to individuals, families, communities and children. An understanding of the financial obligations of those who are recipients or applicants for public assistance.
- Ability to manage a team and conduct investigations using methods and techniques that comply with the policies of human rights, and an ability to interpret and apply relevant agency policies, procedure and laws.
- Excellent interpersonal skills; oral and written communication skills; report writing, problem solving skills and an ability to understand and interpret financial and legal documents.
- Competency to undertake investigations.
- A Degree in Sociology, Social Work or Human Development.
- Certificate in Human Development or Counselling with an emphasis on Family Services or Ageing or Certificate in Community Social Work or Health.
- Six (6) years of experience in conducting investigations.