Ministry of Social Development and Family Services in Trinidad and Tobago is hiring an Investigator on Caribjob today.
More details about this job are below:
The holder of this position reports to the Team Lead Investigations and will be responsible for planning and executing the workflow of investigations as assigned. As a member of the implementation team he/she conducts investigations as instructed and consistent with the policies and procedures developed by the Head Investigation and Compliance Unit.
Mandatory participation at review meetings of the progress of the Investigation Team is required and participation in ongoing training and workshops as required. An ability to apply robust monitoring and assessment skills of the quality of information and data during collection to support and ensure quality and superior performance of the investigative staff.
Continuous quality improvement ability as well as excellent time management in planning to meet timelines. Resourceful professionalism and integrity in the discharge of the duties of Investigator and identification of current and projected needs of the investigation department to ensure that timelines are met and processes are successful.
Key and Critical Responsibilities
- Conducts Investigations as part of the Operational Plans of the ICU Work plan.
- Develops a Strategic Work plan to achieve the smooth operations of the investigative work assigned.
- Delivers investigative assignments coordinated smoothly with the investigation and compliance team to ensure integrity of policies and procedures.
- Conducts analysis of trends and expenditure to determine facts to support decisions.
- Reviews and assesses the risk using using root cause analyses and strategic interventions when planning and discharging the duties of an Investigator.
- Prepares reports on investigations in a timely and efficient manner.
- Liaises and visits with external stakeholders and other parties to identify information to support investigation.
- A working knowledge of social programmes for individuals, families, communities and children.
- An understanding of the financial obligations of those who are recipients or applicants for all forms of public assistance.
- At least three (3) years’ experience in conducting investigations; excellent interpersonal skills; oral and written communication skills; report writing, problem solving skills and an ability to understand and interpret financial and legal documents. Competency to undertake investigations using methods and techniques that comply with the policies of human rights, and an ability to interpret and apply relevant agency policies and procedures, statutes and regulations as identified by the Team Lead Investigator.
- A working knowledge of economic, social and health problems affecting family security. Some experience with application of property ownership, personal finances, paternity and child support issues; knowledge of court procedures, legal terminology and related legal.
- A Degree in Sociology, Social Work, or Human Development.
- Six (6) years’ experience in pursuing investigative and analytical work or experience in any related field.