Reservations Agent

Bucuti & Tara Beach Resort, Aruba

Aruba

Full-time

Sep 7

This job is no longer accepting applications.

We are looking for a friendly, outgoing and bright individual to join our Reservations team. Guest service comes naturally to you and you find joy in providing extraordinary guest experiences. Responsible for proactively assisting guests and partners with planning and booking their reservations, ensuring that all individual bookings are taken in line with company brand standards and policies to provide accurate, efficient, prompt, courteous and proactive service, to maximize revenue and achieve ultimate guest- and partner satisfaction.

EXPECTATIONS

- Experience in customer service (email, in-person and telephone service)

- Excellent written and verbal communication skills

- Proficiency in English and Spanish; extra European language is a plus

- Excellent sales skills

- Multitasking- and time-management skills, with the ability to prioritize tasks

- Aptitude in resolving issues with a customer-focused orientation

- Polite and confident with a great deal of patience

- Strong attention to detail

- Ability to work independently and as part of a team

QUALIFICATIONS

- Minimum 2 years’ experience in a similar position with Hotel Operations

- Degree in Hotel/Hospitality Management or relevant field

- Experience with Property Management Systems is a plus

- Knowledge of Microsoft Office Programs

- Excellent written and oral communication skills

- Proficiency in English and Spanish; extra European language is a plus

Bucuti & Tara Beach Resort is proud to be an Equal Opportunity Employer

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Bucuti & Tara Beach Resort is a smoke and drug-free work environment. Applicants will be submitted to a pre-employment drug test and are subject to random drug testing once employed. Proof of Covid-19 vaccination is mandatory upon hiring.

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Bucuti & Tara Beach Resort, Aruba

Romantic, Adults-Only boutique resort on Eagle Beach, Aruba. "Peace, Love & Happiness. Naturally."

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