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One of three System Administrators for all Embassy unclassified computer networks. Responsible for all operation, maintenance, upgrades, and specialized application performance on the OpenNet Local Area Network (LAN); maintain the Consular Affairs servers, workstations, and peripheral hardware; and, maintain the Dedicated Internet Network (DIN). Advises the Information Management Officer on technical systems related matters and functions as the source of information on the local technical capabilities to include liaising with local communications agencies and vendors.
The primary purpose of this position is to serve as one of three Systems Administrators and manage the Post's unclassified computer and telecommunications operations systems and to provide support to the associated agencies at Post. Performs and provides analysis, programming, operations and management advisory services in support of increasing efficiency and effectiveness of operations through increased automation. Develops proposed policies and procedures, formulates Information Systems Center budget and recommends procurement of equipment and software. Is responsible for all LAN related information technology and telecommunication systems for Port of Spain and the critical network links to Washington DC, FSC Charleston, Network Communications Center (NCC) in Virginia, and the Internet. The Regional Information Management Center (RIMC) Ft. Lauderdale may occasionally task the position with regional responsibilities.
Qualifications and Evaluations
EXPERIENCE: A minimum of three years’ experience in the field of computer system operations and/or management and at least one year of progressively responsible experience in information systems management, with an excellent grasp of MS Office Professional, MS Server and Workstation, Local Area Network Management, and MS Exchange Email.
JOB KNOWLEDGE: Preferred certificates assume knowledge of IT systems management to assure the continuous operations of the mission IT assets. Knowledge of statistical and spreadsheet packages to develop and create reports. Additional management and organizational training helpful.
Mandatory: Completion of Secondary School required. Post-secondary qualification in Computer Information Systems such as MCSE OR equivalent required.
LANGUAGE: English level III (Good working knowledge) Reading/Writing/Speaking is required.
SKILLS AND ABILITIES: Maintains operational capability of IT systems. Troubleshoots and resolves anomalies to maximize the organization’s IT resources. Must have interpersonal skills and the ability to adapt to the changing priorities of the entire network sections to ensure those requirements are met. Resolves priority issues and be able to provide management with situational reports. Must work well with customers and be able to provide ad-hoc training and support. Must be able to lift items weighting at least 40 lbs.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Port of Spain, Trinidad and Tobago may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
- AEFM / USEFM who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- FS on LWOP and CS with reemployment rights **
* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
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