Lead Tour Specialist

Island Routes

Antigua and Barbuda

Full-time

Sep 3

This job is no longer accepting applications.

Come share with us an exciting Caribbean Journey as:

Lead Tour Specialist

The successful applicant will be responsible for the development and performance of all sales activities of Island Routes. He/She is responsible for promoting and selling attractions and excursions to maximize revenue; achieving maximum profitability in line with the company’s vision and values.

Applicants should satisfy the following minimum requirements:

- Ability to lead and supervise a team complement of four

- Must display a level of maturity

- Excellent customer service and communication skills

- Ability to liaise between the Department and the management of the resort.

- Ability to quickly develop and maintain detailed knowledge of the company’s products and services.

- Ability to maintain and lead adherence to all company policies, procedures and business ethics codes

- Sales savvy, with ability to coordinate daily activities to maintain and increase revenue.

- Able to perform all duties and responsibilities in a timely and effective manner in accordance with established company standards

- Ability to promote and sell excursions and attractions to maximize revenue.

- Ability to resolve any guest enquiries in a professional, customer focused and timely manner.

- Ability to schedule Tour Specialists in a shift system

- Responsible and steward of confidentiality.

Qualification and Experience

- Experience of working in a customer service environment

- Previous sales and supervisory experience is an asset

- Good command of written and spoken English

- Minimum of High or Secondary School Diploma

- Must be computer literate with knowledge of Microsoft Office Software: Access, Excel, Outlook etc.

Only short listed candidates will be contacted. Interested persons should submit their applications by September 10, 2021 with curriculum vitae via E-mail to:

The Recruitment and Compliance Specialist

Sandals Grande Antigua

Email: **********@grp.sandals.com

NB: Please enter “LEAD TOUR SPECIALIST” in the subject field in the email for consideration.

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Island Routes

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